Offering: We provide effective technology solutions that improve work-flow to keep clients up and running productively, efficiently and 24/7. Our in-depth client-specific approach and experience helps non-profits, manufacturers, small-medium businesses, medical offices, attorney offices and cities better support their customers. We support clients across the U.S with particular emphasis on Tucson, Phoenix, San Diego, and Seattle.
Differentiation: We provide a full suite of managed technology tools (including live chat, ticketing, backup, 24/7 emergency help desk, etc) that help non-profits, businesses, government, professional offices and hotels better support their customers. Our non-profit experience is a strong asset for our clients, and we are able to quickly ascertain their needs and support their success - including navigating the maze of opportunities for non-profits to benefit from IT vendor programs. In addition we 'date before we marry' - to fully make certain that we are perfect for our clients and to set the budget. Then there are no surprises, period - including nickel and diming - it's all covered. Our key differentiators are:
1. No surprises - we do what we say, and get clients what they need.
2. Support - world class! We effectively manage the maze of offerings
3. Budget - we are cost effective, saving money and optimizing the benefit
4. Uptime - we keep our clients up and running with a minimum amount of IT headaches